Reading pilot signals before you scale

A pilot that looks busy is not always ready to scale. Look for stable weekly usage among the target roles, falling support volume after week two, and clear ownership of access and prompting guidance.

Application analytics help you separate curiosity spikes from sustained work. If only a handful of enthusiasts drive the numbers, expanding the invite list rarely fixes the underlying gap.

Build a simple go / hold checklist from those signals before the next cohort is invited.